FREQUENTLY ASKED QUESTIONS

 

Individual account is for personal screening which can be registered by researchers, scientists, students, or anyone else who wants to screen documents.
Publisher account is for publishers which can be registered by journal publishers, book publishers, magazine publishers, or other types of publisher.
Institution account can be registered by organization, society, university, or other types of institution.
Individual account can be used right after account set-up. However, Publisher and Institution accounts must be verified by our administrative team in order to use iPlagiarism service. Individual account will be charged when user wants to view the report after detection. However, Publisher and Institution accounts will be charged on the first day in the coming month for the total service of last month which means those accounts have a free trial of one month if those account holders don’t want to use the service in the coming months. If those account holders are satisfied with the service and want to keep using the service in the coming months, they must pay for the first month. Therefore, those two account holders have one month to have a trial and to make a decision on whether they want to keep using the service.
Individual accounts are not allowed to set up sub-users. However, Publisher and Institution accounts are able to set up sub-users.
There are no long-term contracts for all accounts.
1). The format of your document is not compatible with iPlagiarism. The simplest solution is to convert your document into txt (Plain Text) if the format is the reason.
2). The file name is too long. The simplest solution is to rename the file before detection.
3). The document must be less than 100,000 characters. If your document is larger, you can split it in parts of 100,000 characters or less.
4). Another common reason is that a user uploads a document with the same file name as a previous document. To solve that, you just need to rename the second document and upload it again.
Your document must be less than 200,000 characters. If your document is larger, you can split it in parts of 200,000 characters or less.
Please neglect the matching text in author names, affiliations, emails, keywords, acknowledgements, conflicts of interests, and references, while pay more attention to the matching text in the body of manuscript including Introduction, Materials (or patients) and methods, Results, Discussion, Legends, if any.
Based on the valuable similarity report, you can avoid any possible and unintentional plagiarism by rephrase the matching text to avoid verbatim copy and any type of plagiarisms in addition to add quotations.
No. You must rephrase the copied text in addition to add citations.
Similarity Index indicates how much of your document matches other comparison sources. Similarity Index is counted as the amount of matching words in your uploaded document divided by the total word of the document. Similarity Index does not draw a conclusion whether a paper has or has no plagiarism. However, when higher Similarity Index is reported, we encourage you to read the report carefully. What you can do to avoid verbatim copy and any type of plagiarisms is to add quotations or rewrite the matching text in addition to add citations.
Similarity Index does not draw a conclusion whether a paper has or has no plagiarism. Basically, too many words highlighted in a sentence should be a possible indication of plagiarism which should be assessed cautiously. However, without using citation on the highlighted text is absolutely a kind of plagiarism. Copy of large sections of text (including a few sentences, whole paragraph, and several paragraphs) is a strong indication of plagiarism whether or not citation are used, even though the original sources are from author’s own publications.
Yes. We encourage you to download the similarity report and save the copy to your computer. Because the screened documents in history list will be removed in a due course in order to keep the good performance of iPlagiarism.
No. iPlagiarism does not add your document to ANY databases. To test it, you only need to submit your document twice and check the similarity index and report again.
Similarity report is produced by the iPlagiarism software after checking similarity between your article and other available sources to promote the originality of your article and shelter you from complaint of plagiarism. Undoubtedly, the similarity report can help you revise you paper much easier and maintain you great academic credit. Based on the valuable similarity report, you can avoid any possible and unintentional plagiarism by add quotations or rephrase the copied text to avoid verbatim copy and any type of plagiarisms. Similarity Index does not reflect assessment of whether a paper has or has not been plagiarized. However, when higher Similarity Index is reported, you must read the report in detail carefully. What you can do to avoid verbatim copy and any type of plagiarisms is to add quotations or rewrite the copied text.
Matching summary displays the source literatures for comparison which your document matched to. The word amount displayed in the end of each comparison source indicates how many words in your document are found in the source. Each number of percentages is the amount of words matched with the specific source literature divided by the total word of your document. Sources are in the order from highest to lowest amount of matching words.
Matching source displays the sentence in the source literature for comparison matched with the corresponding highlighted sentence in your document. By moving your mouse to each highlighted word in your document in the left panel on the report webpage, the matching source will be displayed in the right panel. By comparison cautiously of the highlighted sentence in your document to the source sentence, you can try your best to rephrase the highlighted sentence in addition to add quotation.
The number in the triangle is corresponding to the number in front of each source literatures in Matching summary. For example, the number 3 in a triangle indicate the highlighted sentence started with this triangle has matching words in the third source literature in the matching summary. To be noteworthy, the highlighted color of matching words and the color in the triangle will be exact same as the font color of matching source.
It is caused by many reasons. For example, each software provider may have different database and update frequency of database.
Yes, you can use credit cart via PayPal.
No. You are allowed to make a payment as a guest.
Yes, you can. A Wire Transfer may take only a couple of business days to arrive but it can still take a further 5 more business days for us to complete your order which will lead to delay of using your account normally. In addition, administrative fee may be added on wire transfer. Therefore, we recommend users to pay by paypal.
Please check the following solutions. When you link your debit/credit card to your PayPal account, please keep these security measures in mind: The billing address you enter must exactly match the one on your card statement.
Check your card statement to make sure that the addresses match. A card can only be linked to one PayPal account at a time. (To remove a card from your account, go to your Profile.)
A debit/credit card might also be denied if: The card issuer is having technical problems that prevent authorization of a transaction. The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you. You’ve inadvertently exceeded the limit on your card. If you know that your credit card is valid but your payment still doesn’t go through, you might want to: Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it.
BTW, you may consider to use another way to pay for that if it is more convenient.
1). By Paypal account, debit card, or credit card. Please click "pay invoice", then choose a way to pay. If you have a PayPal account, please log in to your account to complete the payment. Otherwise, click "Don't have a PayPal account?", you will have a choice to pay with a debit or credit card.
2). By Bank transfer or Wire transfer. More information can be available upon request.
3). By Check or Money order. More information can be available upon request.
Yes. Paying online through PayPal is safer which is protected by advanced encryption and 24 hour fraud monitoring.
The below are some features of plagiarism which you may or may not recognize them.
1). Unreferenced (without using quotation marks) is the most severe type of plagiarism.
2).Copy of large sections of text (including a few sentences, whole paragraph, and several paragraphs) is moderate to most severe type of plagiarism whether or not that work is cited or quotation marks are used, even though the original sources are from author’s own publications.
3). Verbatim copying of >100 words of original material in the absence of any citation to the source material is a major plagiarism.
4). Republication of an image (photograph, diagram, drawing, etc.) without permission from original source is a severe plagiarism. Reference: Elizabeth Wager. How should editors respond to plagiarism? COPE discussion paper. 2011 [http://publicationethics.org/files/COPE_plagiarism_discussion_%20doc_26%20Apr%2011.pdf]
The answer to the question is the copy of large sections of text (including a few sentences, whole paragraph, and several paragraphs) is not allowed in academic field whether or not that work is cited or quotation marks are used, even though the original sources are from author’s own publications. Therefore, what you can do to avoid verbatim copy and any type of plagiarisms is to rephrase the copied text as possible as you can in addition to add quotations.
1). To obtain permission from the copyright holder to reproduce figures (or tables) that has previously been published elsewhere.
2). If any illustration has been previously published, a letter of permission from the copyright holder should be received.
3). The source of the illustration will be included in the reference list.
4). The figure legend will conclude with "Reprinted with permission" followed by the reference number: e.g. Reprinted with permission [23].
Yes. iPlagiarism uses the advanced plagiarism screening techniques to check similarity between your article and other available comparison sources to promote the originality of your article and shelter you from complaint of plagiarism. Undoubtedly, the similarity report can help you revise you paper much easier and maintain you great academic credit. Based on the valuable similarity report, you can avoid any possible and unintentional plagiarism by add quotations or rephrase the copied text to avoid verbatim copy and any type of plagiarisms.
1). Screen documents before submitting using iPlagiarism software.
2). Rephrase the copied text or matched text in the similarity report of iPlagiarism as possible as you can in addition to add quotations.
Great. We'd love to hear about it. Email us.
The answer is no. The principle of plagiarism screening is the comparison of a paper to others. iPlagiarism employs a complicated program to recognize whether a paper is existing in the comparison database. If the system believes it is in the database, that paper will not be used as a source for comparison, which makes iPlagiarism more objective and reasonable.